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FAQs

A: Simply select a psychic from the home page listings or browse psychic descriptions by category. If the psychic is available to take calls, you will see a "Call" button. If a psychic is available to chat, you will see a "Chat" button. Click the psychic's "Call" or "Chat" button to connect.

If you're a first-time customer, you will be asked to set up an account before being connected. If you're an existing customer, you must first log in first to be connected with a psychic. You can also call 1-800-2-ASK-NOW (1-800-227-5669) and enter your psychic's extension number to be connected.

A: If the psychic you would like to talk is unavailable, you can schedule a callback. The psychic will call you at your preferred phone number on file as soon as they become available, or at a designated appointment time.

A: We're proud of the fact that our psychics specialize in such a wide range of areas, including love and relationships, astrology, career and money, dream interpretation, past lives, guardian angels, as well as other matters of the heart and soul. You can find an advisor who specializes in your area of concern by searching psychics by category.

A: We invite all visitors to spend time browsing our psychics to see which advisors draw your attention. Psychics are usually listed from highest to lowest rankings, which are based on availability and customer satisfaction. Most customers rate each psychic at the end of the reading and there is the opportunity to write detailed comments about a particular psychic at the end of your reading. All ratings and comments are posted on the listing page for each individual psychic.

A: Yes! Our psychics are screened, scrutinized, tested and handpicked by our highly experienced Master Psychic Managers. Only a small fraction of the hundreds of psychics who apply are actually accepted into our exclusive network of psychic advisors.

A: If you run out of time during your reading, you may choose to continue at the per minute rate of the psychic or hang up to end the reading.

A: When you reach zero minutes during a phone reading, you will hear the prompt, "You are now continuing at the per-minute rate", advising you that the per-minute rate is in effect.

When you run out of time during an online chat, a message will appear in your chat window to inform you that the per-minute rate is in effect.

A: No. The minutes you purchase may be used any time, in any increments.

A: For your 10-digit account number, you can try using any phone number that you have called from to access your account. You can find both the phone number and PIN we have on file for you by visiting your My Account page. If you are still having difficulties, call Customer Service at 1-800-660-1922.

A: Simply login to your account and go to the "My Account" menu to change any of these numbers.

A: All of our psychics are thoroughly screened, scrutinized, tested and handpicked by our highly experienced Psychic Managers. Only a small fraction of the hundreds who apply are accepted into our exclusive network of psychic advisors.

The Top-Rated are accurate, gifted advisors whose prices range from $5.99 to $9.99 per minute. Our Top-Rated advisors are a great asset to the network and provide in-depth readings at a fantastic value.

The Elite Advisors are highly skilled experts and have diverse areas of specialties, including Love & Relationships, Tarot Readings, Life Coaching and Numerology. Their rates range from $10.00 to $11.00 per minute.

The Master Advisors are the most qualified and powerful advisors on our exclusive network. They truly are the "best of the best" and are dedicated to using their gifts to help you. Their rates range from $12.00 to $13.00 per minute.

A: No problem. When you sign up over the phone, you would have entered your 10-digit phone number and 4-digit PIN. When accessing the member login screen on AskNow.com, click the link in the "Already a Phone Customer" section to create a website login. On this screen, you will be asked to enter the 10-digit phone number and 4-digit PIN that was created over the phone. Enter the security code displayed and press "Submit." You will then be prompted to create a website username, password and enter an email address, if there is not one already on file for this phone number and PIN combination.

A: A username is the name you have created which is used to log into the AskNow website and identify yourself to psychics. Please note: psychics will not have access to your real name and personal information. A username can be anything you choose, but must be at least 6 characters and a maximum of 20 characters. The username may contain spaces, but not special characters.

A: Username cannot be changed. You can update your password and PIN number whenever you need to. Once you have logged into the system, you can go to the My Account page, navigate to the Password & Pin tab and update as needed.

A: When you register on the website or phone, you will be asked to enter your phone number. This will act as your 10-digit account number. You will also be asked to create a 4-digit PIN. Your phone number/PIN combination is unique to you, and you should not share this with anyone, including your psychic. When you access your account through the AskNow phone service (1-800-227-5669), you will be asked for both your phone number and PIN. It is possible to use more than one phone number to access our system.

A: Login to your member account on the AskNow website to access your account information. From the left-hand navigational menu, you will be able to select links associated with your account.

A: We make it easy for you to see your payment history, psychic sessions, payment types and account balance, as well as edit all of your personal information and receive AskNow email.

A: If you possess real Psychic or Tarot abilities, are 18 years of age or older and want to share your gifts to truly help people, you can earn great income while working out of the comfort of your home. You create your own schedule and work whenever it's convenient. Click here to learn more.

A: You may obtain assistance by emailing us at: CustomerService@AskNow.com or by calling 1-800-227-5669. You may also reach us by mail at: AskNow / 3665 East Bay Dr. Suite 204 E. / Largo, FL 33771

Contact Us

Our highly trained Customer Service representatives will be happy to assist you 24/7.

Phone:

1-800-660-1922

Email:

CustomerService
@AskNow.com

How to Get a Great Reading

How to Get a Great Psychic Reading