Frequently Asked Questions

It's easy to connect with a psychic advisor on AskNow! You can receive a psychic reading by phone or through an online chat. Here's how:

• Returning Customers: If you're already an AskNow member, log in to your account to access our services.
• New Customers: First-time users will be guided through the process of creating an account and purchasing minutes to access our services.
• Choose an Advisor: Once you have an account, browse our selection of gifted psychics on the homepage or explore by category ( Love & Relationship Readings , Tarot Readers , Astrology Readings , etc.). You'll find detailed profiles with their specialties, experience, and customer reviews.
• Call or Chat: If a psychic is available, you'll see a "Call" or "Chat" button on their profile. Simply click to connect instantly.
• Call Directly: You can also call 1-800-227-5669 and enter your psychic's extension number to be connected directly.

Finding the perfect psychic for your needs is easy on AskNow! Here are a few ways to discover the advisor who resonates with you:

• Browse by Category: Explore our psychics by specialty, such as Love & Relationships Readings , Tarot Readings , Careers & Goals , Money & Finance , and more. This helps you quickly find advisors with expertise in your areas of interest.
• Check out Psychic Rankings: Our psychics are ranked based on several key factors, including customer satisfaction and availability. This helps you identify highly rated and popular advisors.
• Read Customer Reviews: See what other customers have to say about their experiences with our psychics. You can find detailed reviews and ratings on each psychic's profile page.
• Explore Psychic Profiles: Take some time to browse through the profiles of different psychics. Each profile includes information about their specialties, experience, and approach to readings.
• Use the "Psychic Spotlight" Feature: If you're unsure where to start, check out our "Psychic Spotlight" section. It showcases some of AskNow's most gifted psychic advisors.

You can also call customer service at 1-800-660-1922 for a recommendation.

You can schedule a callback if your preferred psychic advisor is unavailable. They will call you at your preferred phone number as soon as they're free or at a scheduled appointment time that's convenient for you. This ensures you can still connect with the advisor who best resonates with your needs.

If you run out of minutes during a phone or chat reading, you have two options:

• Continue the Reading: You can seamlessly continue the reading at the psychic's per-minute rate. This allows you to get the answers and guidance you need without interruption.
• End the Reading: If you prefer to end the reading, you can hang up the phone or close the chat window.

You'll receive clear notifications when your introductory minutes are over, so you can decide whether to continue.

We provide clear notifications to ensure you're always aware of your remaining time:

• Phone Readings: When you reach zero minutes, you'll hear a voice prompt saying, "You are now continuing at the per-minute rate."
• Chat Readings: A message will appear in your chat window informing you that the per-minute rate is now in effect.

No, you don't have to use your minutes all at once. You can use them in increments, spreading them out over multiple readings, or using them all on a single, longer session. Purchased minutes are good for 1 year, and complimentary minutes are good for 7 days.

Absolutely! At AskNow , we take pride in the quality and authenticity of our psychic advisors. All our psychics undergo a rigorous screening process that includes comprehensive testing of psychic abilities, where our psychic managers personally evaluate each applicant to ensure they possess genuine psychic abilities. We also maintain strict ethical standards, ensuring our psychics provide compassionate, non-judgmental readings while adhering to high moral principles.

Only a tiny fraction of applicants are accepted into our exclusive network of advisors. You can be confident that when you connect with an AskNow psychic, you receive guidance from a truly gifted and experienced professional.

Yes! We have a rigorous screening process to ensure that all our psychics are genuine and gifted:

• Experienced Psychic Managers: Our team of professional psychic managers personally screens and evaluates every psychic applicant.
• Testing and Evaluation: We conduct thorough testing to verify their psychic abilities and ensure they meet our high standards.
• Ethical Standards: We ensure our psychics adhere to a strict code of ethics and provide compassionate, honest, and nonjudgmental readings.

Only a tiny percentage of applicants are selected to join our exclusive network of advisors, so you can be confident in the quality and authenticity of our psychic readings.

AskNow features two tiers of exceptional psychic advisors: Top-Rated and Master Advisors.

• Top-Rated Advisors: These advisors are highly accurate and gifted, offering in-depth readings at a fantastic value. Their rates typically range from $5.00 to $10.00 per minute.
• Master Advisors: Our Master Advisors are the most qualified and powerful psychics in our network. They are truly the "best of the best" and are dedicated to using their gifts to help you. Their rates start at $11.00 per minute and increase from there.

Our psychic advisors have expertise in many areas, so that you can ask about anything on your mind! Common topics include:

• Love and Relationships: Get insights into your love life, find your soulmate, or resolve relationship challenges.
• Tarot Readings: Receive in-depth guidance and clarity through the wisdom of the Tarot.
• Astrology Readings: Understand your astrological birth chart and how it influences your life path and relationships.
• Career and Finance: Gain clarity on your career direction, finances, and life purpose.
• Spiritual Guidance: Explore your spirituality, connect with your spirit guides, and find deeper meaning in life.
• Dream Interpretation: Uncover the hidden messages and symbolism in your dreams.
• Past Lives: Explore your past lives to gain insight into present patterns and relationships.
• Numerology: Discover the significance of numbers in your life and their influence on your relationships and destiny.

You can easily find an advisor specializing in your concerns by browsing our categories and reading their detailed profiles, or call customer service at 1-800-660-1922 for a recommendation.

Use your email address or username and password. If you have forgotten your information, please contact our customer service at 1-800-660-1922.

No problem! If you signed up over the phone, you'll have a 10-digit phone number and a 4-digit PIN associated with your account. Here's how to create your online account:

• Click "Login": Find the "Login" button in the top right corner of the page.
• "Phone Customer Sign Up" section: Click on the "Phone Customer Sign Up" link next to the login tab.
• Enter Phone Number and PIN: Enter the 10-digit phone number and 4-digit PIN you used to sign up over the phone.
• Security Code: Enter the security code displayed on the screen.
• Create Username and Password: Enter a new username and password for your online account. If you don't already have an email address, provide one.
• Submit: Click "Submit" to complete the registration process.

You can now log in to your AskNow account online, access your readings, and purchase additional minutes.

Your username is your unique identifier, used to log in and access your readings. Choose a username that's at least six characters long (up to 20), easy to remember, and doesn't include personal information. The username may contain letters, numbers, and spaces, but not special characters.

Don't worry, it happens! Here's how to retrieve your account information:

• Account Number: Your 10-digit account number is often associated with the phone number you call AskNow. Try using a phone number you've previously used to access your account.
• My Account Page: You can find your phone number and PIN on your "My Account" page. Simply log in to your account to view this information.
• Customer Service: If you still require assistance, our friendly customer service team is here to help. Call us at 1-800-660-1922 for assistance.

Managing your account information is easy.

• Log in: Log in to your AskNow account.
• My Account: Navigate to the "My Account" menu and select the "My Information" section.
• Update Information: You can easily update your phone number or PIN within this section.

We ask for your phone number to serve as your unique account number, ensuring the security and privacy of your readings. This number, combined with your 4-digit PIN, allows you to access your account easily through our website or phone service. Rest assured, your personal information is never shared with psychics or third parties.

Log in to your AskNow account on the website using your email address or username and password. You can then access and manage your personal information, readings, purchase history, and account settings.

Your "My Account" section provides access to your details, payment history, psychic sessions, and account balance, and allows you to manage your AskNow email preferences.

Our customer service team can assist you with account or billing inquiries. You can reach us by:

• Phone: Call 1-800-660-1922
• Email: Send an email to CustomerService@AskNow.com

We're here to help with any questions or concerns you may have.

If you're a gifted psychic passionate about helping others, you can apply to join our team. Click here to learn more.

You can reach our customer service team in the following ways:

• Phone: 1-800-660-1922
• Email: CustomerService@AskNow.com
• Mail: AskNow / 3665 East Bay Dr. Suite 204-440 / Largo, FL 33771